Kindly suggest management for scalp itching.

Hello doctor,

I had severe itching on the part of my scalp with some blackish color on the area during the last month. I applied Eberclin M cream to get relief from the itching, although the cream was not supposed to be applied on the scalp. But after applying just for two days, all the hairs surrounding the area where I used the cream have gone.

Surprisingly, the hairs of the main itching area where I applied the cream were not that affected. I consulted a local physician, and he told me that it might be due to the strong tendency of the cream which burnt the area or it might also be due to alopecia areata. He prescribed me a daily shampoo, R89 drops, and B and T Zauberol Premium hair oil.

For the past week, I am going with these medicines. However yesterday I noticed that one or two hairs here and there are regrowing in the area, but not all the hairs. I am also losing my hair on both sides of the front (forehead), in the last couple of years. Please suggest on both the matters and will it be possible to get back my hairs.